Process of purchase paintings

Buying a painting in CairynaArt online store is easy, no matter where on the globe you live - Argentina, Australia, Brazil, Canada, China, India, Indonesia, Israel, Japan, Mexico, Russia, South Africa, South Korea, Turkey, UK, Ukraine, USA, EU or CIS countries. If your country is not included in this list - write to me, together we will find out the possibility of delivery to your country and your city.

The most difficult thing is to make a choice

Everything else is easy, fast and understandable. If you see the "Add to cart" button, then your delivery will be calculated at checkout - just like in any other online store. The cost of postage to any country in the world is fixed at me and is 30 US dollars for one painting. The canvas will be carefully rolled into a tube with several layers of wrapping film, and shipped by courier in a sturdy plastic tube.

I understand if you hesitate to spend a large amount of money on a painting that is not even in the same country as you, but rest assured that I work very hard to earn a reputation for myself in the field of abstract contemporary art. 

I work with you - in person - by mail, WhatsApp, Viber or live chat. Without the help of managers, marketers, intermediaries.
When my level of English is better, I will be able to answer you personally over the phone. My current level of English makes native speakers smile or bewildered). I'm not offended, of course. My mistakes in the text may seem rude and unacceptable to you, I write all the articles on the site myself, but a Google translator helps me. All the blame is on him).
But seriously, I'm working on it.

I am an honest person. I don't know how to live differently.

If you like not one, but several paintings at once, I will increase the shipping cost according to the rates of the postal carrier and give you a new price. 

I can usually do this in an hour or two.

Once you clicked the PAY button

I accept online payment, bank transfer (IBAN), Western Union, PayPal and many other payment methods.

Once the money is credited to my account, I will send the packaged painting to the address you provided and provide the tracking information taken from the waybill / freight invoice. Delivery time is usually around 20-30 days depending on your country, including customs clearance *.
Track your parcel, please.

All your parcels travel fully insured. Cases of loss of cargo are extremely rare, but if the parcel is not displayed on tracking sites for a long time, write to me, together we can find out at what stage the parcel was delayed, we will write a search application and our issue will be resolved. Delivery delays are common, especially during large international holidays and sales. Therefore, I do not accept urgent orders by the scheduled date, please understand me. Only postal services are responsible for the speed of delivery.

Please do not ask me to understate the cost of the painting for customs clearance or to issue it as a "gift". This is illegal, and you and I are honest, law-abiding citizens and must pay taxes. Therefore, the accompanying documents will indicate the full price of your purchase according to the invoice.

I sharply suppress any fraudulent actions on the part of the buyer, I write a statement to the police. So please, let's be honest with each other.

After passing all customs procedures in accordance with the laws of your country - the parcel is in your hands!

* Customs in your country may charge an import duty or handling fee; this is not covered by me, and you may be responsible for it. Please check with your country's customs office in advance.

That's it, your painting is with you!

Try to carefully unfold the protective packaging and get the painting out.

In the event that the painting is damaged on the way, or does not meet your expectations (which has never happened before, thank God), - within a 14-day period, you can write me a letter, carefully pack the painting in the same packaging, and send me back for refund or exchange. Don't forget to pay for return shipping and include a tracking number for your package. As soon as I receive my cargo in my hands, I will refund your money, minus the cost of delivery and bank %. Please note - the refund is carried out ONLY to YOUR account (not to the accounts of third parties) and ONLY in the way you paid for the purchase. For example - when paying with PayPal, refunds are made ONLY through PayPal.

All my paintings are sent without stretchers, rolled into a tube in a tube. Canvas or paper only.

Plus a certificate of the author and accompanying documents. That's all. I don’t use any complicated suspension systems or cords, decorative frames or mat. I can’t guess your taste, and I don’t know what kind of interior you have in your house. Therefore, you can stretch the canvas onto the porch-holder and arrange it in a suitable frame in the framing workshop nearest to you. How to hang on the wall and combine painting to decorate your interior - read in my BLOG section. There you will find a lot of useful information on interior decoration with paintings.

I will be happy to answer your questions. Write, I will be glad to communicate!

Sincerely,
Cairyna.