Consumer Protection at CairynaArt Online Gallery

Hi all!
My name is Calinicenco Iryna (Cairyna). I am a freelance artist from Moldova, Kishinev (Chisinau). 

Let's bring the most important questions about CairynaArt gallery store into a separate article. 
I want to answer your most frequent questions related to price, quality assurance and security of payment on the site, buyer's rights.

Pricing and shipping

Thanks to our modern quoting system, you don’t have to worry about hidden costs. Shipping prices are quoted in the prices to ensure you have a full idea of your complete payment. For your convenience, the prices listed are in US dollars, so there is no need to worry about international rates or currency conversions. Once you have placed your order and paid in full, then the process is started, and your painting is on the way. Your painting is guarded under Moldovan law, so you don’t need to worry or wonder if you will get it.

Can I cancel an order?

If, for any reason, the painting is not to your satisfaction, you can return it up to 14 days after the delivery. Cancellations, however, cannot be done over the phone. The painting will need to be in its original condition, free of damages.

What if the painting arrives damaged?

Any damages due to shipping and transition should be reported upon delivery to both the shipping company and the store. All reports should be made soonest, to enable any claims easily verified and any returns valid. You can request a change and get a different painting of the same value, or simply request a refund. There will be no extra cost for a replacement delivery, and processing will be swift to compensate for inconvenience.

Are the purchased paintings tax-free?

Taxation and other processing fees do not apply to the purchase, and you may have to pay these fees. There will, however, not be any added cost on the part of the gallery beyond the painting and shipping costs.

If you’re tired of fraudulent companies that offers something different from what they promise, then choose CairynaАrt online gallery. 

Do you guarantee the security of purchases in your store?

- Absolutely. Our ordering, payment and delivery system is conveniently organized.

You can make a purchase in the same way as in any other online store - simply by adding the selected product to the cart.

After that you go to the process of payment - online (PayPal or by card), in a bank (Swift) or by money transfer.

If you have trouble at any stage - do not worry; contact me in any way convenient to you. Your money will not go anywhere. We will go over the points of payment with you one more time and solve all the problems. In 12 years of my work, not a single buyer has remained unsatisfied!

If you are looking for a reliable online store of inexpensive interior wall art, then choose Cairynaart online gallery - you will get exactly what you see on the site.

How do you manage to paint, sell, and ship without assistants?

- Indeed, I have no assistants. I don't sleep much and work a lot. But there is a huge advantage in this. I have the opportunity to give you maximum attention and support, because you buy the painting directly from the artist, without intermediaries. This is not a supermarket, where there is a big flow of orders and shipments. I am happy to tell you about the idea behind the painting and the process of making it.

I take pride in my work and make every effort to make you just as proud to buy from CairynaArt Gallery.

Best wishes,

Cairyna,

artist from Moldova.